Customer Policy

Terms and Conditions

The terms and conditions set forth herein constitute a legal agreement between the User of this Site (“User”), and DFM USA , including  Kaller nordic Trade AB (DBA DryFireMag Europe)  If you do not agree to these terms, you do not have permission to use this Site. DFM USA  may at any time revise these terms of use by updating this page. By using this Site, you agree to be bound by any such revisions and should periodically visit this page to determine the then current terms of use to which you are bound.

U.S. Copyright laws, trademark laws and certain international treaties protect the materials provided on this Site. DFM USA  makes no representation that the materials accessed on this Site are appropriate for all Users or that the items being shown or described herein are available or legal to own or operate in all locations. Users who choose to access this Site are the sole parties responsible for compliance with applicable local laws. Any claim relating to the use of the Site and the materials contained herein are governed by the laws of the DFM USA LOCATION

UNDER NO CIRCUMSTANCE, INCLUDING, BUT NOT LIMITED TO NEGLIGENCE, SHALL DFM USA  BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE, FAILURE TO USE, OR INABILITY TO USE THE MATERIALS LOCATED ON THIS SITE.

DFM USA tries to provide the User with the most accurate and up-to-date product information available. DFM , however, reserves the right to make adjustments and corrections to the information supplied due to errors, changing market conditions, and product discontinuance, as well as typographical and photographic errors in advertisements and product descriptions. Nor is any of the information supplied, including photographs and text, intended to describe firearm safety or approved law enforcement or military techniques in the use of firearms. All information obtained by the User from this Site is strictly to be used at the sole risk of the User.

INFORMATION TRANSMITTED TO DFM  Any information or idea that the User transmits to or posts by eMail to DFM by any means will be treated as being non-confidential and non-proprietary, and may be disseminated and used by DFM for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing new DFM products. The User is prohibited by law from posting to or transmitting to this Site any unlawful, threatening, libelous, defamatory, obscene, or inflammatory material that could give rise to any civil or criminal liability under the law. Notwithstanding the above, all personal data supplied to DFM shall be handled in accordance with DFM  privacy policy described herein.

PRIVACY POLICY

As part of your visit to this Site you may be asked to provide information that will enable DFM to enhance your visit or that may allow DFM to follow up with you following your visit. As part of gathering this information, DFM may ask you for your name, email address, phone number, address, type of business, and customer preferences, as well as other personal and financial information. The information that you supply to DFM will be kept confidential and used for purposes of customer support and completing your purchase. Personal information including your name, address, email address and telephone number, your order, and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. This information, however, may be provided pursuant to subpoena or by process of law to government agencies investigating criminal or potentially criminal activities, including export violations. This information may also be used by DFM , its successors and assigns to keep you advised of new products, product modifications and to supply you with other information concerning the use of DFM products. We may also use this information to inform you about other types of products offered by our customers that may appeal to your interest in firearms, shooting sports and recreational equipment. In the event you decide that you do not want to receive any additional future email, facsimile or written communications from DFM, you may request that your name be removed from DFM’s marketing database by contacting Kaller Nordic Trade at +46(0)723007774 or [email protected].


General Note :
DFM’s laser Products ( Powered by Laser Ammo)  are classified as: class 1, 635 nm, Output lower then 1 mW, Eye safe laser. The product subjects to the American standard of ANSI Z136.1 – Safe Use of Lasers and the EU requirements as arising from EN-60825-1 standard. Please note that in some cases different countries applie different regulations in concerns to the protection and danger arising from the use of ionizing radiation products such as laser pointers etc.

It is the client sole responsibility to know and confirm the possibility to import, use or resale such products in his country as reflects from its country regulation.

DFM USA Inc or Kaller Nordic trade AB will not bear any type of responsibility or finanical damage in case the parcel will be stopped by customs authorities for any reasons.

For more technical information about laser Ammo product and
information about different countries regulations can be found in the link : http://www.herca.org/members.asp?p=5

 

Product Returns and Support Guide

If you’ve received a damaged or incorrect product, or if you’d like to return an item, please follow the instructions below. For any questions about the return process, feel free to contact us at [email protected], via chat, or by phone.


Damaged or Incorrect Products

Before returning any items, please email us at [email protected] to obtain a claim number. It is essential to contact us first, as we will guide you through the next steps. Items should not be returned without prior communication.


Return Policy

You have the right to return unused products within 14 days of receipt for any reason. Please note:

  • Return shipping costs are your responsibility.
  • Products must be unopened and unused.
  • Use the original packaging when returning the item.

The return address is provided below:

KALLER NORDIC TRADING AB
Skogsvallsvägen 7
74335, Storvreta, Sweden
Tel +46(0)184951115


How to Return a Product

  1. Contact us at [email protected] before sending your item.
  2. Receive a claim number from our team.
  3. Complete the form on the back of this card and include it in your package.
  4. Ensure the items are well-packaged to prevent damage during transit.
  5. Send your package via a trackable shipping service to the address on the back of this card.
  6. If shipping from outside the EU, clearly label the parcel as a “Return with no value.”